Love to check them out
I've had multiple cars serviced here. I have never had any complaints. They do top notch work and back it up.
I had a Halo 9 installed in my Chrystler 200. The team first quoted me $243, This was cheaper than other installers so I made the trip. After all details it ended up being $329 no big deal. They called me in the middle of the install to see if I wanted a Bypass switch so I can use the functionality while the vehicle is in motion. now the end result is $399 After everything They didn't install an HDMI in port so I could use all functionality. When I called they claimed they could do it for another $49 plus parts $24. The total install went from $243 to $475 unbelievable. I thought about it for a while. Why would they have called me for the bypass and not mention about the HDMI out? Now I have to pay for another hour of labor when it should've been done the first time? They saw I had money and it was a big install and they got greedy. Never going back.
Great salesman you'll come to buy new speakers and you'll leave with whole system and great attention to detail and service
Came in for some connectors for a stereo, and the staff was super friendly, gave me a few. Very chill enviroment and will definitely be coming back with business for them
Went in on January 1st and met Mason, customer service was awesome. Made some purchases that should have arrived on that Friday....its now the 15th and nothing. I'mma call a doctor, been rocking this solid woodie for this beat for over 2 weeks now, lol.
My boys Kado and Micheal at Audio Express are the best..go see them for awesome deals!!
These guys are amazing especially Jason he took care of me in such a way that I’ll never go to any other audio store ever again .Best Buy got nothing on these guys .the customer service level was on a level greater than I’ve ever had at any other store.
Awesome work went the extra mile for me thank you so much
Kado and Michel were so awesome!! Came to get my radio fixed and Kado was so helpful and informative about everything! And Michel got it working like brand new and it was done really quick too! Thank you again!
I waited a month to leave a review, just to make sure everything still works! Audio Express installed a new Pioneer Bluetooth stereo in my Civic. I brought all the parts so they just charged for installation. I thought the price was more than fair, especially since Best Buy quoted $80 in addition to the install price just to hook up the steering wheel controls.
It was kind of a strange customer service experience, so I was a bit worried that I might have made a mistake. We had to chase down the keys to the car and the person who was supposed to show us how everything works never came outside. We left and figured we'd figure it out on our own. Everything works perfectly- including my STEERING WHEEL CONTROLS (which I was super nervous about...). Bluetooth sounds amazing.
Happy with my experience! Feels like a new car.
These guys are great. They know their stuff. I came in with 25+ year old audio equipment. I was turned away at other places for the equipment's age but these guys were more than happy to help me out. They charged a fair price and the installation is guaranteed for life. I put that to the test when I needed to have a couple corrections made and they took great care of me. Special shoutout to Danny. My system sounds great and its almost as old as me lol. Thank you!!
Help me out Jason help me out been through with my car Jason and make me pay the last time Jason assistant manager is great and you really help me out
Disappointing experience. I contacted them through Yelp to get a quote to install a basic alarm system in an old minivan. Was quoted two different options for $99. with a $1 install. Seemed like a good deal so I went into the shop the following Sunday to look at the options and arrange an install appointment for the following day.
When I got there, Jason told me that the $99 special was no longer available (I hadn't been told it was a special) but that there was a better system anyway that was available for $129 w/ the $1 install.
However, when they printed up the ticket, it turned out that the $1 install didn't include some sort of $20 relay switch OR $8.50 for "other necessary supplies." Add in the sales tax and suddenly my planned $99 purchase was going to be $171.00.
After going home and thinking about it for a while, I cancelled the appointment and went to Pacific Audio down the street instead where I got a similar system installed with excellent customer service and no games.
If you don't enjoy a bait and switch, I suggest you consider doing the same.